Emergency: call 911 or come directly
Appointments
Make, change or cancel an appointment and find general information about preparing for your visit.
If you have a life-threatening emergency or your condition is rapidly getting worse, do not wait for an appointment. Call 911 or go to the Emergency Department at George Odlum Stadium.
Make, Change or Cancel
Make an Appointment
Call the Appointments team for many outpatient and specialist appointments. Some services arrange appointments directly.
Reschedule
Contact the team that booked your appointment as soon as possible. Where possible, please give at least 48 hours’ notice.
Cancel
If you cannot attend, please let the booking team know so your appointment can be released and any follow-up or rebooking arrangements can be made.
Appointments
+1 758 459-6700 ext. 6750 or 6784 · +1 758 484-0126
Have These Details Ready
- Patient’s full name and date of birth.
- Hospital medical record or patient number, if known.
- The clinic, department or service you need.
- Your referral or appointment letter, if you have one.
- For a change or cancellation: the current appointment date and time.
- A telephone number where you can be reached.
The hospital uses at least two patient identifiers to make sure the correct record is being used.
Prepare for Your Visit
Confirm the details.
Check the date, time, department and location before you travel. St. Jude services operate from both George Odlum Stadium and Augier.
Check whether a referral is required.
Some clinics require a referral while others have different access arrangements.
Bring what you were asked to bring.
This may include identification, your appointment or referral letter, a medication list, test results, imaging, reports or completed forms.
Follow preparation instructions.
If the department has given you instructions about food, drink, medicines, tests or arrival time, follow those instructions.
Tell us if you need support.
Where possible, let the service know in advance about accessibility, communication or other needs that may affect your visit.
Check the Details for Your Service
Clinic schedules, referral requirements, preparation instructions and direct contact details can vary by service. Check your appointment information or the relevant service page for the details that apply to you.