Emergency: call 911 or come directly
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Plan Your Visit
Find practical information for travelling to St. Jude Hospital, Saint Lucia, parking, entering the campus, visiting a patient, and getting help when you arrive.
For a life-threatening emergency, call 911 or go directly to the Emergency Department. Use [CONFIRM EMERGENCY ENTRANCE NAME] when arriving by vehicle.
Start with what you need
Use these links to reach the most requested visit information quickly.
Visiting hours
Review general visiting times and unit-specific arrangements before travelling.
Accessibility
Find step-free routes, accessible parking and support available on arrival.
Map pin: St. Jude Hospital, Augier, Vieux Fort, Saint Lucia. Confirm the final public entrance pin before publication.
Getting to St. Jude Hospital
Address
St. Jude Hospital
Augier, Vieux Fort
Saint Lucia
Main public entrance
[CONFIRM ENTRANCE NAME, ACCESS ROAD AND HOURS]
Driving from Vieux Fort town centre
[ADD SIMPLE TURN-BY-TURN DIRECTIONS AND A RECOGNISABLE LANDMARK]
From Hewanorra International Airport
[ADD ESTIMATED TRAVEL TIME AND ROUTE]
Bus or taxi
[CONFIRM NEAREST BUS STOP, TAXI DROP-OFF POINT AND ACCESS INSTRUCTIONS]
Where to park
Use the designated visitor areas and follow signs from the campus entrance. Parking details must be confirmed by Security and Operations before this page is published.
Visitor parking
[CONFIRM VISITOR PARKING AREA NAME]
Entrance: [CONFIRM]
Hours: [CONFIRM]
Fees: [CONFIRM FREE OR PAID]
Maximum stay: [CONFIRM]
Accessible parking
Accessible bays: [CONFIRM NUMBER AND LOCATION]
Step-free route to entrance: [CONFIRM ROUTE]
Assistance contact: [CONFIRM PHONE OR DESK]
Drop-off and pick-up
Patient drop-off zone: [CONFIRM LOCATION]
Taxi area: [CONFIRM]
Maximum waiting time: [CONFIRM]
Ambulance and emergency lanes must remain clear.
Parking photographs
Use current photographs of the actual campus. Images should be clean, accurate, easy to recognise and free of identifiable patients or vehicle licence information where practical.
Visitor parking entrance
Show the entrance to the visitor parking area, including the road approach and directional signage.
Replace this panel with a current St. Jude Hospital photograph. Do not use stock hospital imagery.
Accessible bays and route
Show accessible parking bays and the step-free route leading to the appropriate public entrance.
Replace this panel with a current St. Jude Hospital photograph. Do not use stock hospital imagery.
Main drop-off zone
Show the patient drop-off and pick-up area, with the entrance visible in the same image where possible.
Replace this panel with a current St. Jude Hospital photograph. Do not use stock hospital imagery.
Parking rules
Park only in marked bays. Keep emergency, ambulance, fire and service routes clear. Follow directions from Security staff. [ADD RULES FOR OVERNIGHT PARKING, MOTORCYCLES, STAFF-ONLY AREAS AND VEHICLE SECURITY.]
When you can visit
General wards
Daily: [CONFIRM START TIME] – [CONFIRM END TIME]
Maternity Ward
[CONFIRM VISITING TIMES AND SUPPORT-PERSON RULES]
Intensive Care Unit
[CONFIRM WHETHER VISITS ARE BY ARRANGEMENT WITH THE CARE TEAM]
Pediatric Ward
[CONFIRM PARENT, GUARDIAN AND VISITOR ARRANGEMENTS]
Other restricted or specialist areas
[CONFIRM UNIT-SPECIFIC RULES]
Help protect patients
Before entering a ward:
- Clean your hands when entering and leaving.
- Do not visit if you have fever, vomiting, diarrhoea, flu-like symptoms or another infectious illness.
- Follow instructions from the care team and posted infection-prevention notices.
- Keep noise low and respect the privacy of all patients.
- Do not photograph or record patients, staff or clinical areas without permission.
Confirm before publication:
Maximum visitors per patient: [CONFIRM]
Children visiting policy: [CONFIRM]
Identification requirement: [CONFIRM]
Flowers, food and personal items: [CONFIRM]
Visiting may be limited temporarily for patient safety, infection prevention or clinical care. Call the ward before travelling when special arrangements may apply.
A smoother arrival
A few simple steps can reduce delays and help staff direct you quickly.
Before you leave home
- Check your appointment details. Confirm the date, time, service and any preparation instructions.
- Bring identification. [CONFIRM ACCEPTED IDENTIFICATION AND WHETHER CHILDREN REQUIRE DOCUMENTS.]
- Bring your appointment letter or referral. Include test requests or forms supplied by your care team.
- Bring a current medication list. Include prescription medicines, over-the-counter medicines and allergies.
- Plan extra time. Arrive [CONFIRM NUMBER] minutes early for parking and registration.
- Check payment requirements. [CONFIRM WHAT PATIENTS SHOULD BRING FOR BILLING OR FINANCIAL COUNSELLING.]
When you arrive
- Follow campus signs to [CONFIRM MAIN PUBLIC ENTRANCE].
- Go to [CONFIRM MAIN RECEPTION OR REGISTRATION DESK NAME].
- Tell the receptionist which service you are attending and show your documents.
- Follow the signs or staff directions to your clinic, ward or department.
- Ask any staff member for help if you are unsure where to go.
After-hours arrival
[CONFIRM WHICH ENTRANCE PATIENTS AND VISITORS SHOULD USE AFTER NORMAL PUBLIC-ENTRANCE HOURS.]
Ask for the support you need
St. Jude Hospital aims to make the campus understandable and accessible. Contact the hospital before your visit if you need help reaching or using a service.
Step-free access
[CONFIRM ACCESSIBLE CAMPUS ENTRANCE, RAMPS, LIFTS AND STEP-FREE ROUTES.]
Mobility assistance
[CONFIRM WHEELCHAIR AVAILABILITY, COLLECTION POINT AND WHO TO CONTACT.]
Accessible facilities
[CONFIRM ACCESSIBLE TOILET LOCATIONS, FAMILY FACILITIES AND CHANGING AREAS.]
Communication support
[CONFIRM SUPPORT FOR HEARING, VISION, LANGUAGE OR OTHER COMMUNICATION NEEDS.]
Accessibility contact
Phone: [CONFIRM MAIN OR ACCESSIBILITY ASSISTANCE NUMBER]
Email: [CONFIRM PUBLIC ENQUIRIES EMAIL]
Where to ask on arrival: [CONFIRM DESK OR TEAM]
Practical information
Confirm these services and opening hours before publishing the page.
Food and refreshments
Cafeteria or refreshment access: [CONFIRM LOCATION, PUBLIC ACCESS AND OPENING HOURS].
Guest Wi-Fi
[CONFIRM WHETHER GUEST WI-FI IS AVAILABLE, HOW TO CONNECT AND ANY ACCEPTABLE-USE NOTICE.]
Payments and cash
[CONFIRM PAYMENT METHODS, CASHIER LOCATION, ATM ACCESS AND BILLING HOURS.]
Before you travel
These questions should be reviewed with Patient Experience, Nursing, Security and Operations before publication.
Where should I go first?
Go to [CONFIRM MAIN RECEPTION OR REGISTRATION DESK], unless your appointment instructions name another entrance or desk.
Can someone come with me?
[CONFIRM SUPPORT-PERSON AND COMPANION RULES FOR OUTPATIENT APPOINTMENTS.]
What if I arrive late?
Call [CONFIRM APPOINTMENT OR MAIN LINE] as soon as possible. The team will tell you whether you can still be seen or need a new appointment.
What if I cannot walk from the parking area?
Use [CONFIRM DROP-OFF ZONE] and contact [CONFIRM ASSISTANCE POINT] for help.
Can I bring food, flowers or gifts to a patient?
[CONFIRM HOSPITAL-WIDE RULE AND ANY UNIT RESTRICTIONS.]
Contact St. Jude Hospital before you travel
Call [CONFIRM MAIN PUBLIC NUMBER] or email [CONFIRM PUBLIC ENQUIRIES EMAIL]. For questions about a patient, contact the relevant ward or care team directly.
Page owner: [CONFIRM DEPARTMENT] · Last reviewed: [DATE] · Next review: [DATE]